If you are using Teleconference software to conduct patient visits over the phone, you can use Tali AI's 'TeleHealth' feature to record the conversation and auto-generate your notes.
How do I use it?
Chrome Extension
In a Chrome Browser, start your patient visit using your teleconference software
Open Tali's Chrome Extension and press the blue 'New Encounter' button to start recording in Tali AI
Press the blue TeleHealth button in the top right corner
A popup screen appears asking you to share a Chrome Tab
Select the Tab where your teleconference is running and click the 'Share' button
Tali can hear your patient visit now, and it labels the Clinician and Patient as the meeting progresses
Mac Desktop App
Grant Tali Screen and System audio permissions
Click the Apple menu (🍏) in the top-left of your screen → select System Settings (or System Preferences if you are on an earlier macOS version).
In the sidebar, scroll down and select Privacy & Security.
Locate and select Screen & System Audio Recording.
Find Tali and toggle the switch to ON. [Note: You may be asked to enter your system password to enable this]
If you don’t see Tali listed yet, open Tali and start a recording — macOS should prompt you for permission.
You may be required to enter your administrator password and then restart Tali for the change to take effect.
Tali should now recognize both you and your patient during a Telehealth encounter!
Frequently Asked Questions about TeleHealth
Why can't Tali hear the Patient?
Sometimes teleconference software blocks applications trying to listen to it.
We recommend using Google Chrome to troubleshoot
Try starting Tali in a different tab from your teleconference meeting.
Choose a neutral website, such as https://textarea.online/ and start your AI Scribe recording in this web page
Sharing the Screen & Audio
You may have to share the Entire Screen so Tali can hear the conversation in your other tab.
Check the "Also share system audio' toggle.
Why doesn't AI Scribe show the Clinician / Patient labels?
AI Scribe is only able to use a single microphone on your computer, so it won't be able to label different people speaking.
However, AI Scribe uses the context of the conversation to determine who is the clinician and who is the patient. Tali then uses this context to intelligently generate the summary note.
Is this available for Windows?
At this time, this feature is only available for both the Chrome Extension and the Mac desktop app.