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Tali AI's Integration with PS Suite
Tali AI's Integration with PS Suite

Access Tali AI Directly in PS Suite

Harrison Reilly avatar
Written by Harrison Reilly
Updated today

Tali AI is now integrated within PS Suite. Read this article to learn how it works, and how to get started.


Integration Summary

The integration gives you access to Tali’s core tools:

  • AI Scribe for automated documentation

  • Medical Dictation for faster note-taking

  • Medical Search for quick drug dosage and medication answers within your workflow

Key features include:

  1. Single Sign-On: Log into Tali once in your EMR and stay connected.


Steps to Set Up the PS Suite Integration

Integration Request Form

  1. Fill out our Integration Request Form and email the form to [email protected] to request the integration. If you're having any issues accessing the form, email our Customer Success Team and they will send you the Integration Request Form to complete and sign. You can request the form as a PDF or DocuSign for digital signing.

    Note: To fill out the form, you'll need two pieces of information: the Clinic name, and the Clinic ID. The Clinic ID or Client ID is the same as the PSS CLIENT ID number, and is usually a 4 digit number. When you log into PS Suite, you should be able to see the client ID at the top of the EMR like this:

  2. Once you return the signed form, we’ll handle the paperwork and submit it to Telus. Telus will connect your EMR, which may take a few days. Once ready, you’ll receive a confirmation email when the integration is complete. Once you have received a confirmation email from Tali’s Customer Success Team that your Tali integration is live, log into PS Suite to activate Tali.


Steps to Activate Tali in PS Suite

  • Go to the Main Toolbar and click Settings > Preferences > Mobile > Integration Management

  • Select Tali from the list and click Configure

  • To enable the Extension Application, click the Enable Integration Component checkbox

  • To commit your changes, click Save Your Preferences

Note: You must be an administrator to execute this step. You can check if you are by looking at your Authority:


Steps to Launch Tali in PS Suite

  1. First, navigate to the patient's chart, then click on the square with an arrow on the far right of your toolbar.

  2. An extension selector will pop up.

  3. You can then scroll down until you see Tali

  4. Click Open

  5. A new Chrome tab or window will open with the Tali widget on the side.

  6. You can then sign in and start using Tali!

Note: Tali AI is enabled through PSS Mobile and once enabled it is available for use in all PSS versions with the exception of Desktop.

After you have successfully logged into your Tali account, your Tali will stay logged in as this information is saved in PS Suite and you should not need to enter it again unless you log out of Tali.

If required: Enabling Mobile Terms and Conditions

Most sites have done this before, and so won't need to execute these steps to integrate with Tali. Telus will tell us if these steps need to be followed, and we will tell you when we message you:

  1. Access/Login to PS Suite from main toolbar

  2. Choose Settings > Preferences

  3. Select Mobile

  4. Click Accept then Save

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When you successfully saved the changes it will display when you accepted the terms and conditions.

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Need to Create a Tali AI Account?

Need Help?

For support or to schedule a setup session, contact Tali’s Customer Success Team at [email protected] or book a session here.

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