Skip to main content
All CollectionsFAQs
Tali AI’s Integration with Med Access
Tali AI’s Integration with Med Access

Learn how to use Tali right within your EHR

Harrison Reilly avatar
Written by Harrison Reilly
Updated over a week ago

Tali AI is now integrated within Med Access. Read this article to learn how it works, and how to get started.


Integration Summary

The integration gives you access to Tali’s core tools:

  • AI Scribe for automated documentation

  • Medical Dictation for faster note-taking*

  • Medical Search for quick drug dosage and medication answers within your workflow

Key features include:

  1. Smart Launch: Launch Tali right from your EMR

  2. Single Sign-On: Log into Tali once in your EMR and stay connected

*In-EMR Dictation (Plain Text Boxes)
Currently, we do not support in-EMR dictation into Rich Text boxes. However, you do have the ability to change Med Access Text boxes from Rich Text boxes to Plain text and vice versa. If you switch to a Plain Text box, direct dictation should work smoothly.


Getting Started

If You Already Have a Tali Account

1. Request Integration:

Fill out our Integration Request Form and email the form to [email protected] to request the integration. If you're having any issues accessing the form, email our Customer Success Team and they will send you the Integration Request Form to complete and sign.

  • You can request the form as a PDF or DocuSign for digital signing. The form asks for two pieces of information: the Clinic name and the Clinic ID, which is a 6 character code that identifies your clinic when you're logged into Med Access. It's usually at the beginning of the website URL code - something like https://www.abcdef.med-access.net

  • Once you return the signed form, we’ll handle the paperwork and submit it to Telus. Telus will connect your EMR, which may take a few days. Once ready, you’ll receive a confirmation email when the integration is complete

Note: If another user at your clinic has already requested the integration, you will be able to use it as well.

2. Get Started with Tali’s Integration in your MedAccess Account:

Once you have received a confirmation email from Tali’s Customer Success Team that your Tali integration is live, log into Med Access.


Activate Tali:

  • Go to the Main Toolbar

  • Click Settings > Preferences > Mobile > Integration Management

  • Select VAS application and click Configure

  • Enable the Extension Application

  • Click the Enable Integration Component Checkbox

  • To commit your changes, click Save

Note: You must be an administrator to execute this step. You can check if you are by looking at your Role in the User Settings:

Launch Tali on your Med Access:

  1. Click on the launch icon (square with an arrow pointing right) on the far right of your toolbar.

  2. An extension selector will pop up.

  3. You can then scroll down until you see Tali

  4. Click Open

  5. A new Chrome tab or window will open with the Tali widget on the side.

  6. You can then sign in and start using Tali!

If You Don’t Have a Tali Account


How Integration Features Work

1. Smart Launch

Launch Tali directly from your EMR without having to install Tali as a separate App or Chrome extension.

2. Single Sign-On

Log in to Tali once through your Med Access account, and stay connected across sessions without needing to log in again. Perfect for sharing devices with colleagues.


Need Help?

For support or to schedule a setup session, contact Tali’s Customer Success Team at [email protected] or book a session here.

Did this answer your question?