How to Customize a SOAP Template with Template Assistant
Customize your SOAP templates with plain-language instructions. Template Assistant uses AI to help you personalize supported SOAP-family templates, preview how future notes will look, refine the structure or style, and save the version that best matches your documentation preferences.
Customize a SOAP Template with Template Assistant
Template Assistant lets you personalize supported SOAP note templates using AI. You can describe the changes you want in plain language, review the updated note preview, inspect the template, and save only when it matches your preferred documentation style.
This feature is designed to help reduce manual note editing by making template customization self-serve and easy to use.
Before you begin
Template Assistant is currently available only for these SOAP-family templates:
- SOAP
- SOAP Multiple Issues
- SOAP – Merged A&P
- Comprehensive SOAP
For other note types, the existing custom instructions experience remains available instead.
Open Template Assistant from Templates
- In Tali, go to Templates from the left navigation.
- Under Tali Templates, find one of the supported SOAP-family templates.
- Select the three-dot menu on that template.
- Click Update template.
Template Assistant opens with that template loaded.
Open Template Assistant from existing custom instructions
If you are already viewing the older custom instructions page for a supported SOAP template:
- Open the custom instructions page for that template.
- Select Chat with AI in the banner at the top.

Template Assistant will open for the same template.
Migrate existing custom instructions into Template Assistant
If you already have custom instructions for a supported SOAP template, you do not need to start from scratch.
You can copy your existing custom instructions and paste them directly into the Clinical Assistant chat. Template Assistant will use them to update your template automatically.
This can be a simple way to move from the older custom instructions experience into Template Assistant while keeping the same overall note preferences.
After pasting your instructions:
- Review the updated Note preview and Template.
- Make any additional refinements in chat.
- Select Save when the result matches your preferred style.
This helps you migrate your existing setup into the new experience without rewriting everything manually.
Open Template Assistant from an encounter
When reviewing a completed SOAP-family note, you may see a banner like:

Use this option when a generated note is close, but you want future notes from that template to better match your preferred structure, tone, or level of detail.
A few things to keep in mind:
- This banner appears only for eligible SOAP-family notes.
- In some cases, another banner or prompt may appear instead.
- Once selected, you will be taken to the correct template in Template Assistant.
Ask the assistant to update your template
In the Clinical Assistant panel, describe the change you want in plain language. You can ask for updates to:
- note structure
- tone
- headings
- level of detail
- phrasing style
Examples:
- “Make the Assessment and Plan more concise and use numbered problem headings.”
- “Keep Subjective in short bullets, but write Assessment and Plan in full sentences.”
- “Add a section for relevant negatives under Subjective.”
- “Use problem-based headings in the Plan and include follow-up timing.”
After you send your request, the assistant updates the preview and explains what changed.

Review the result before saving
Template Assistant includes two main views:
Note preview
Shows an example of how future notes may look using the updated template.
Template
Shows the reusable template instructions that will guide future note generation.
Review both before saving.
If the result is not right yet, you can continue the conversation with follow-up requests such as:
- “Undo that change.”
- “Make it less detailed.”
- “Use a more formal tone.”
You can also choose Restore to default to remove your changes and return to the original template.
Save your template
When the preview matches your preferred style, select Save.
After saving:
- future notes using that template will follow the updated version
- older custom instructions for that template will no longer apply
Tips for best results
- Be specific about what you want to change.
- Focus on one or two changes at a time.
- Review the preview before saving.
- Use follow-up prompts to refine the result instead of trying to get everything perfect in one message.
What Template Assistant is for
Template Assistant is meant to give you more control over how your SOAP notes sound and feel, without needing to manually rewrite notes or learn prompt-writing techniques. It is part of Tali’s move toward a more self-serve customization experience for note quality and style.