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Manage Mobile Recording Interruptions

When recording an encounter on mobile, calls, ringing, or some audio notifications may interrupt Tali’s recording. If this happens, Tali will show that the recording has been interrupted and will resume automatically after the interruption has ended. 

Why this happens

On mobile devices, phone calls and certain audio notifications may take priority over apps that are recording.

During an interruption:

  • Tali pauses the recording
  • Audio is not captured
  • The encounter stays open
  • Tali will resume recording when the interruption ends

What you’ll see

On the recording view:

IMG_2787

 

If the recording is interrupted, you will see a Recording Interrupted notice:

 

IMG_2789

You can address the interruption, such as answering the phone call, while Tali remains paused in the interrupted state.

IMG_2790

When the call or interruption ends, Tali resumes recording automatically. You can then continue the encounter or pause the recording as needed.

What to do

If your recording is interrupted:

  1. Address the interruption, such as answering or dismissing the phone call.
  2. Return to the Tali recording screen.
  3. Confirm that recording has resumed.
  4. Continue the encounter as usual.

Add any missing details

Tali can only use the audio and context captured during the encounter.

If important information was discussed while the recording was interrupted, add it before generating.


Best practices

To reduce interruptions on mobile:

  • Turn on Do Not Disturb or Focus Mode before starting
  • Avoid answering phone calls during an encounter, when possible
  • Return to Tali after any call, ring, or audio notification
  • Check that recording has resumed before continuing