Skip to main content

What is the refund policy for Tali AI subscriptions and how long do refunds take?

F
Written by Flora Ng
Updated yesterday

Understanding the Refund Policy for Tali AI Subscriptions

Tali AI recognizes the importance of clarity in handling subscription-related issues, including refunds. Below is an overview of the refund policy and timelines for subscriptions, designed to guide users experiencing related concerns.

General Refund Policy

  • As per Tali AI's terms of use, refunds cannot be offered for partial usage of a subscription plan. Customers are encouraged to fully utilize their subscription for its entire duration before determining future plans.

Timeline for Refund Processing

  • Refunds for canceled subscriptions can take up to 10 days to appear after they are processed. This applies universally and is an important consideration when planning cancellations.

Additional Note

For users with special billing arrangements, please refer to your specific terms of agreement or contact support for further assistance. By following Tali AI policies and guidelines, users can ensure a smooth experience with their subscription accounts. If further clarification is needed, the support team is always ready to help, just email [email protected].

Did this answer your question?