Login and verification code issues
Tali uses verification codes to protect accounts from lost or stolen passwords.
If you are having trouble logging in or locating your verification code, follow these steps:
Verification code issues
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Check your spam folder: If the email isn't in your inbox, check your spam or junk folder.
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Use the newest code: If you requested a code multiple times, ensure you are entering the most recent one.
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Check for typos: Ensure there are no extra spaces or typos when entering the 4-digit code.
Email and account access
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Confirm your email: Check that you are logging in with the specific email address used to sign up. This must match the email address where you received your subscription details.
If you still cannot access your account, please contact us.